SERVICE FOR CUSTOMERS

SERVICE FOR CUSTOMERS

The service base of CONDEX company offers subscription support of the air conditioning equipment we offer. You can also contact us for a one-time preventive service.

Prevention

Why is prevention needed?

Regular technical inspection and maintenance of your air conditioner ensures its long-term and trouble-free operation and reduces to a minimum possible damage and repair needs, improves the efficiency of the air conditioner and reduces energy consumption.

Service center

Sofia 1407, 87 Okolovrasten Pat Str

+359 2 958 27 92, +359 886 011 608, +359 886 879 951

What is prevention?

  • Cleaning and treatment of the heat exchanger of the indoor unit with detergent.
  • Cleaning the filters and plastic of the indoor unit.
  • Condensate bath cleaning.
  • Cleaning the outdoor unit heat exchanger.
  • Check the operating characteristics of the air conditioner – temperatures, pressures.
  • Overview of the general condition.
Price for maintenance of an air conditioner up to 7 kW cooling capacity – €80
From 3-5 pcs. air conditioners (indoor units) – €66 per unit.
For larger quantities – negotiable.

Subscription support

We offer subscription support for sites that have central or precision air conditioning. Prices and conditions are negotiated individually according to the specifics of the site and the type of facilities.

Services

The service base of CONDEX company provides full warranty and post-warranty service of the air conditioning equipment we offer.

Before calling for service technicians for your air conditioner, check:
  • Are the inner unit air filters cleaned?
  • Is the remote control mode set correctly?
  • Is there power supply?
  • Is there a signal for self-diagnosis (flashing of the inner LEDs)?
Prices for services: *
Visit, diagnosis and consultation€90/td>
Replacement of internal fan€125
Replacement of compressor€230
Replacement of four-way valve€230
Refilling with freon (up to 1000 g)€160
Replacement of crane on outdoor unit (labor)€125
Drainage pump replacement (labor + pump)€235
Replacement of electronic unit (electric board)€125
Replacement of external fan€125
Replacement of temperature sensor€90
Replacing the outdoor unit propeller€90
Leakage removal and refilling with freon (up to 1500 g)€260
Installation of winter set (heater + bath)€250
Dismantling / Installation of an indoor or outdoor unit (price per unit)€80
Transport costs (for remote sites)€0.60 / km
Price for air conditioner maintenance up to 7 kW cooling capacity€80/piece
From 3-5 pcs. air conditioners (indoor units)€65
* Prices can be changed according to the specifics of the site and the air conditioning.