SERVICE FOR CUSTOMERS

SERVICE FOR CUSTOMERS

The service base of CONDEX company offers subscription support of the air conditioning equipment we offer. You can also contact us for a one-time preventive service.

Prevention

Why is prevention needed?

Regular technical inspection and maintenance of your air conditioner ensures its long-term and trouble-free operation and reduces to a minimum possible damage and repair needs, improves the efficiency of the air conditioner and reduces energy consumption.

Service center

Sofia 1407, 87 Okolovrasten Pat Str

+359 2 958 27 92, +359 886 011 608, +359 886 879 951

What is prevention?

  • Cleaning and treatment of the heat exchanger of the indoor unit with detergent.
  • Cleaning the filters and plastic of the indoor unit.
  • Condensate bath cleaning.
  • Cleaning the outdoor unit heat exchanger.
  • Check the operating characteristics of the air conditioner – temperatures, pressures.
  • Overview of the general condition.
Price for maintenance of an air conditioner up to 7 kW cooling capacity – 120 BGN.
From 3-5 pcs. air conditioners (indoor units) – 100 BGN. per unit.
For larger quantities – negotiable.

Subscription support

We offer subscription support for sites that have central or precision air conditioning. Prices and conditions are negotiated individually according to the specifics of the site and the type of facilities.

Services

The service base of CONDEX company provides full warranty and post-warranty service of the air conditioning equipment we offer.

Before calling for service technicians for your air conditioner, check:
  • Are the inner unit air filters cleaned?
  • Is the remote control mode set correctly?
  • Is there power supply?
  • Is there a signal for self-diagnosis (flashing of the inner LEDs)?
Prices for services: *
Visit, diagnosis and consultationBGN 150
Replacement of internal fanBGN 220
Replacement of compressorBGN 400
Replacement of four-way valveBGN 400
Refilling with freon (up to 1000 g)BGN 260
Replacement of crane on outdoor unit (labor)BGN 220
Drainage pump replacement (labor + pump)BGN 420
Replacement of electronic unit (electric board)BGN 220
Replacement of external fanBGN 220
Replacement of temperature sensorBGN 150
Replacing the outdoor unit propellerBGN 150
Leakage removal and refilling with freon (up to 1500 g)BGN 440
Installation of winter set (heater + bath)BGN 440
Transport costs (for remote sites)0.85 BGN / km
Price for air conditioner maintenance up to 7 kW cooling capacityBGN 120
From 3-5 pcs. air conditioners (indoor units)BGN 100
* Prices can be changed according to the specifics of the site and the air conditioning.